1. Introduction

At Carzo Car Wash Services, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding data collection, usage, storage, and security.

2. Information We Collect

• Personal Details: Name, phone number, email address, and billing details.
• Vehicle Information: Model, registration number, and service history.
• Payment Data: Securely processed through third-party payment gateways.
• Location Data: Used for mobile bookings and service assistance.
• Technical Data: Collected for website analytics and security.

3. How We Use Your Information

We use your information to:
• Process bookings and payments
• Provide customer support and respond to inquiries
• Send service reminders and promotions (with your consent)
• Improve our services and website experience
• Ensure security and prevent fraudulent activities

4. Sharing & Disclosure of Information

We do not sell or rent your personal data. However, we may share it in the following cases:
With Service Providers: Third-party companies help us with payments, bookings, and analytics.
Legal Compliance: If required by law to protect our business from fraud.
Business Transfers: If Carzo Car Wash is acquired or merged, customer data may be transferred.

5. Data Security

We take the security of your personal information seriously and implement:
🔒 Encryption & Secure Servers to protect your data
🔒 Access Controls to prevent unauthorized access
🔒 Regular Security Audits to detect vulnerabilities Despite our best efforts, no online transmission is 100% secure. You are responsible for keeping login details safe.

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and analyze traffic.
You can manage cookie preferences through your browser settings.

7. Your Rights & Choices

You have the right to:
• Request a copy of your personal data
• Request corrections or deletion of your data
• Opt out of marketing emails and notifications
• File a complaint if you believe your data is misused

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this policy periodically. Please check this page for any changes.

10. Contact Us

For questions about our Privacy Policy, reach us at:
Location: Nagercoil, Kanyakumari
Phone: 9025438254
Email: mrcarzoofficial@gmail.com